Call us : (678) 841-7938

Frequently Asked Questions

Yes! We have an Emergency Maintenance Team available 24/7.
You are encouraged to submit an online work order through our Resident Portal. If it is an emergency, call our leasing office during "business hours", or contact our maintenance emergency line for "After Hours"
You can submit a work order online and our maintenance team will take care of work orders within 24-48 hours. Emergencies will always be a priority.
No, but you can leave detailed instructions in the "Access notes" section of your work order. Examples include: call first, dog is locked, etc.…Mainteannce will NOT complete any work if a minor is in the apartment alone.
If you are locked out during office hours, the team can easily help you with proof of ID. Outside of office hours, please call your local locksmith.
You are allowed to decorate your new home; however keep in mind that any excessive modifications in the apartment such as color change, big holes, etc. will be charged at time of move out unless you restore it back to original conditions.

EMERGENCIES:Flooding apartment, No power (as long as power has not been shut off for non-payment), Fire, NO AC if outside temperature is above 85 degrees, Building sewer back up, Flooding hot water heater, Door or lock not secure or Working, No toilet if there is only 1 toilet.

NON-EMERGENCIES:Garbage Disposal Jammed, No Heat when outside temperature is above 55 degrees, no hot water, trap lease (under sink drains), Dishwasher not working, tub or sinks clogged unless overflowing, and stove not working!

The property has a fitness center, a sparking swimming pool, tenniss courts, a playground, a carwash area, and 24 hour emergency maintenance.
Yes, we have open parking that is first come, first serve.
Yes, most floorplans have the washer and dryer connections. The Salem floorplans do not have the connections and only select Cumberland floorplans have connections.
Yes, we are a pet friendly community.
One Time Fees: Pet Deposit of $200 AND Pet Fee of $200 . Monthly - FREE Pet Rent
No dogs over 40 pounds and no aggressive breeds. Aggressive breeds include: Pit-bulls, Rottweilers, German Shepherds, Huskies, Alaskan Malamutes, Doberman Pinschers, Chow Chows, Great Danes, St. Bernard's and Akitas. We allow two pets per home.
No, the property does not currently have a pet park.
Refrigerator, Oven, Dishwasher…some units available w/ W&D
The property has a compactor located near the back of the property.
All trash can be placed in the compactors but, please break down any boxes. Furniture is not allowed.
Pest Control comes to our property once every week. Please place an online workorder to be placed on the complimentary and unlimited pest control service.
Yes, we accept pacages in the leasing office. All packages need to be picked up within 10 days.
Fitness Center hours 9am-9pm.
Our fitness center has everything you need to stay in shape!
The property does not have a clubhouse available for rent.
IT'S FREE to book a tour with our friendly staff! Click the Schedule a Tour button to begin!
We accept walk in, but we prioritize prospects who book an appointment. Click the "Schedule a Tour" to let us know you are coming!
Our office is open 7 days a week and we have an open door policy! You can come meet your leasing staff as well as our Community Manager at anytime! The community manager typically works Momday- Friday .
Very Easy! Apply Online for only $35.
Application process can vary, but usually takes from 1-3 business days.
Security Deposit is based on your credit / FICO Score. Leasing Specials vary from time to time. Give us a call or Schedule an Appointment to learn more.
Rent is always due on the 1st. Ask about our flexible payment program.
Rent is due online at the beginning of each month.
Yes, we require Renter's insurance with personal liability for $50,000. Ask about our Protect the Apartment program.
No, we do not offer furnished apartments.
Our minimum lease term is 6 months.
It is not an INSURANCE policy - It is a "A Liability Waiver". Sign up for the discounted protection program ($8/month) along side with renters insurance for FULL Coverage! Be proactive in case of any unintentional accident occurs, so you are not financially responsible for the gap of what your insurance will not cover. Remember insurance companies will take "depreciation" into account. Please visit lo learn more and read real stories.
No, Utilities are not included in your rent amount.
We have both electric and gas. A Greystone Power account and an Austell Gas account must be active on your Lease Start Date. Every apartment has its own water meter, so you will be responsible for your water usage as well.
Friends Make the Best Neighbors! Yes, Get $200 OFF! Ask us more about resident referral program
The property has plenty of parking. We have additional paarking near the front office.
A New Security Deposit is required for each apartment when transferring apartment homes. There are also associated transfer fees and notice requirements. Please give us a call to learn more.
No, subleasing your apartment are NOT allowed. However, you are allowed to add a Roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.
Our Residential Lease Contract allows a lease to be terminated by giving a 60-Day Notice and paying one (1) month's rent as termination fee.
The property is near am amusement park ( 6 Flags), several restaurants, local retail, and more.
Elementary School- Annette Wynn, Middle School \ - Turner Middle, and Highschool- Lithia Springs High.
The nearest dog park is right around the corner. Sweetwater Creek Park is pet friendly.
The property has a Kroger and a Wal-Mary right around the corner.

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